Meliá Cash Incentive Program changes to MeliáRewards

Dear partner,

We are writing on behalf of Meliá Hotels International, S.A. (MHI) with reference to the Melia Travel Agent Cash Incentive Program (MHI Program) in which you are registered as a travel agent participant (Participant). By submitting the registration form you agreed to be bound by the terms and conditions of the MHI Program (Terms and Conditions of the MHI Program), as set forth herein:

According to the Terms and Conditions of the MHI Program, MHI has the right to totally or partially cancel or modify the MHI Program, with or without prior notice.

By this communication, MHI announces to all the Participants of the MHI Program that, with effects as of 31.12.2020 (Date of Cancelation), the MHI Program will be cancelled.

All incentives accumulated by a Participant before 31.12.2020 must be submitted within 30 days of the Date of Cancellation. Once this period of 30 days (Period) has elapsed, MHI will not proceed any redemption request made by the Participant.

Notwithstanding the above, MHI shall not be responsible for any losses or damages whatsoever caused by the cancellation or modification of the MHI Program.

In the event you have any question regarding the payment of any confirmed accumulated incentives, please contact us via email at  


From now on we welcome you on our loyalty scheme MeliáRewards, a programme that lets you enjoy exclusive benefits, upgrades and discounts, and where you can earn points and use them in hotel stays or in one of our more than 40 partners around the globe.

You can sign up for free now at: )

On Q1 2021 we will be launching a new program within MeliáRewards that will let you earn more in each of your bookings with us.

MeliáRewards Belonging Means More

Stay Tunned!